ICT Department

Objective of the Department

The IT department of the Penal Debe Regional Corporation aims to function as a Support Desk to all other Departments.

Role and Responsibilities

  1. Assisting users  with Office Applications problems
  2. Repair and Maintenance of Desktop and Laptop computers
  3. Installation of Desktop and other hardware components when necessary in departments
  4. Creation and set up of email for users
  5. Maintenance of Equipment Inventory
  6. Server Management i.e. Creation of new accounts, Adding users to groups, creating groups
  7. Monitoring Network Performance
  8. Installation of Software- Operating System, Antivirus, Microsoft Office
  9. Responding to Network Issues
  10. Responding to Printer Issues
  11. Installation of Ink and Toners to Photocopiers and Printers
  12. Responding to Phone and PBX issues